| Course Name | Total Quality and Management Systems |
| Code | Semester | Theory (hour/week) | Application/Lab (hour/week) | Local Credits | ECTS |
|---|---|---|---|---|---|
| MISG 211 | Fall/Spring | 3 | 0 | 3 | 4 |
| Prerequisites | None | |||||
| Course Language | Turkish | |||||
| Course Type | Elective | |||||
| Course Level | Short Cycle | |||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | ||||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | • Understanding the philosophy and principles of Total Quality Management • Instilling the culture of Total Quality Management • Improving leadership skills for Total Quality Management • Learning practices of Total Quality Management in enterprises • Showing methods of Total Quality Management |
| Learning Outcomes | The students who succeeded in this course;
|
| Course Description | • Concept of Quality • Evolution of Quality • Management and leadership in TQM • Process Analysis and Management • Quality Operation, Sample Practices • Obstacles in TQM |
| Related Sustainable Development Goals | |
|
| Core Courses | |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Managment Skills Courses | ||
| Transferable Skill Courses |
| Week | Subjects | Required Materials |
| 1 | Introduction to the concept of quality | Course Materials Preparation and Presentation |
| 2 | Evolution of total quality | Course Materials Preparation and Presentation |
| 3 | Role of management in TQM, Leadership | Course Materials Preparation and Presentation |
| 4 | Process analysis and management | Course Materials Preparation and Presentation |
| 5 | Establishing quality operation, Sample practices | Course Materials Preparation and Presentation |
| 6 | Obstacles encountered in TQM | Course Materials Preparation and Presentation |
| 7 | MID TERM | |
| 8 | Necessities of total quality management | Course Materials Preparation and Presentation |
| 9 | Tools and techniques of total quality management | Course Materials Preparation and Presentation |
| 10 | Performance measuring systems | Course Materials Preparation and Presentation |
| 11 | Self-Assessment as part of the Deming Cycle | Course Materials Preparation and Presentation |
| 12 | General Outlook to ınternational quality awards | Course Materials Preparation and Presentation |
| 13 | Performance Assessment Model Study for small and medium enterprises | Course Materials Preparation and Presentation |
| 14 | Continuous improvement - KAİZEN | Course Materials Preparation and Presentation |
| 15 | PREPARATION TO FINAL EXAM | |
| 16 | Final Exam |
| Course Notes/Textbooks | - Mücella Tokatlıoğlu- Fırat Özel Ders Notları |
| Suggested Readings/Materials | 1. MYO Müfradatına UygunToplam Kalite Yönetimi,Seçkin Yayıncılık,2013, 2. Toplam Kalite Yönetiminde Performans Ölçümü Prof. Dr. Muhittin Şimşek Yard. Doç. Mustafa Nursoy |
| Semester Activities | Number | Weigthing |
| Participation | 1 | 10 |
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments | ||
| Presentation / Jury | 1 | 40 |
| Project | ||
| Seminar / Workshop | ||
| Oral Exam | ||
| Midterm | 1 | 20 |
| Final Exam | 1 | 30 |
| Total |
| Weighting of Semester Activities on the Final Grade | 3 | 70 |
| Weighting of End-of-Semester Activities on the Final Grade | 1 | 30 |
| Total |
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Course Hours (Including exam week: 16 x total hours) | 16 | 3 | 48 |
| Laboratory / Application Hours (Including exam week: 16 x total hours) | 16 | ||
| Study Hours Out of Class | 15 | 2 | 30 |
| Field Work | |||
| Quizzes / Studio Critiques | |||
| Portfolio | |||
| Homework / Assignments | |||
| Presentation / Jury | 1 | 10 | |
| Project | |||
| Seminar / Workshop | |||
| Oral Exam | |||
| Midterms | 1 | 10 | |
| Final Exams | 1 | 20 | |
| Total | 118 |
| # | Program Competencies/Outcomes | * Contribution Level | ||||
1 | 2 | 3 | 4 | 5 | ||
| 1 | To have knowledge on theories, concepts, methods and tools which are the basis of Laboratory Technology. | |||||
| 2 | To be able to synthesize, analyze, interpret, question, criticize and follow professional legal regulations. | |||||
| 3 | To be able to use the theoretical knowledge acquired in the field of application and improve solutions for problems. | |||||
| 4 | To be able to work effectively as an individual and on multidisciplinary teams and use them in the working environment. | |||||
| 5 | To be able to use computer programs and information and communication technologies at the level required by his/her profession. | |||||
| 6 | To be aware of the necessity of lifelong learning, monitor developments in science and technology and constantly renew itself. | |||||
| 7 | To be able to have a professional and ethical responsibility. | |||||
| 8 | To be able to have the ability to communicate effectively in Turkish both oral and written. | |||||
| 9 | To be able to monitor the developments in the field and to communicate with colleagues by using English at least at a level of European Language Portfolio A2 General Level. | |||||
| 10 | To be able to know the concepts of work safety, environmental protection, quality and fulfill their requirements. | |||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
